Enterprise Asset Management Software, Brisbane, Australia

Asset & Maintenance Management

Our Enterprise software is a comprehensive suite of tools for management of all assets. Covering administration, software, finance, leasing, projects, help desk, maps, plans, images and much more. Pinnacle Asset & Maintenance Management solution supports you in keeping your buildings and assets in the required technical and functional condition.

Pinnacle Enterprise modules

Asset management
Financial / budget
Contract management
Work order / maintenance
Property management
Facility management
Lease and leasing management
Job request / help desk
Schedule / project
Stock / inventory
Fleet management
Dashboard
Reporting

Asset Management Software Module

The Asset Management Software module allows you to record all relevant asset details in a powerful RDBMS and attach related documents, maps, plans, images, CAD drawings. Importantly it also allows you to monitor warranty, faults and repairs & services while producing comprehensive financial reporting with multiple depreciation books and methods of depreciation.

It makes financial adjustments, revaluations of assets and records individual issues and movements. It also clones asset details for efficient entry of similar asset types and maintains asset inventory. It can forecast replacements and manage substitutions, designate and maintain parent/child components and spare parts relationships. It will also process asset loans and hire, manage software assets and automate asset event notification. Last, but certainly not least, the Asset module maintains full purchase, disposal and trade-in details while linking assets to form functional units.

The Assets Module is fully integrated with all Modules. This means that assets that will be regularly maintained with full maintenance and cost histories, along with the recording of estimated replacement dates and values will allow for life-cycle costing calculations. Performance measures – Mean Time Between Failures (MTBF), Mean Time To Repair (MTTR) and downtime figures are also calculated, allowing poorly performing assets to be identified and targeted for further planned maintenance inspections.

For other assets, the lifetime history of repairs can be tracked for comparison purposes. Creating Assets – All asset details recorded refer to a number of user maintainable standard of data tables. This reduces data entry time while significantly increasing the accuracy and consistency of information. To minimise the effort required to enter new assets into the system, the software includes the ability to clone assets. This allows multiple assets to be created based on the details of the asset previously entered into the database. This allows the user to select which of the information is to be copied and automatically displays a screen for entry of barcode and serial numbers.

Asset Tracking Software

Pinnacle asset tracking software includes a fully integrated barcode interface compatible with the latest barcode technology. The use of handheld computers has added greatly to this.

The Pinnacle asset tracking software includes a fully integrated barcode interface compatible with the latest barcode technology. The use of handheld computers has added greatly to this.

Asset Tracking Software application now allows users with any web enabled device to have the mobility to update all assets, perform maintenance by creating or updating work orders out on site, add attachments such as photo's of damaged equipment, all at a live instance.

Real time updates to the database provide the ability to measure actual downtime of equipment and monitor KPI's with more accurate data.

Record every type of asset from the smallest piece of equipment to the building where you work.
Record and track all components of any asset so that you always have the correct level of detail and accuracy right at your fingertips.
Record the custodians of all assets to delegate responsibility and know who is doing what.
Track repair histories to know which assets are costing your company hard won income.
Reduce the production halting and profit eroding downtime of your assets decrease the number of lost assets.
Make strategically correct decisions based on up-to-date highly accurate information be able to compute multiple depreciation calculations.
Give the right information to the right people with extensive reporting capabilities run the asset register and maintenance management tasks across the internet carry out comprehensive maintenance management for all type of assets wherever they may be, and maximize their life cycle usefulness.

Read more about assets and tracking software….

Financial management software and Budget Module

The budget module maintains a comprehensive structured chart of accounts for all financial asset transactions and provides its own internal detailed sub-system, deriving real costs and budget from actual assets and property operations. Records are always fully compliant with the accounting requirements of the organization. The chart of accounts allows for highly structured account code based ledger components to deliver comprehensive reporting and control, totally matching the system in use. Software Features include:

Unlimited accounts for Asset & Maintenance management without upsetting accounting treatment.
Monitor and manage bids for budget funding.
Record allocations of funding and adjustments made.
Track Budget versus Actuals for commitments and expenditure Project costing.
Automatically coded Journal entries for any period either for posting or reconciliation.
Flexible accounting periods and processing rules.
Monitoring through drill down and running totals.
Forecasts for any number of future periods.
Comprehensive financial reporting.
All financial details can be summarized by account codes for export to other systems.
Reports can be automatically sorted into ledger code order.
Assets can be selected according to their ledger codes.

Inventory Management Software, Stock Management Software

To satisfy audit requirements, at the end of each user defined financial period, the software provides the option to post the periodic depreciation. The periodic postings will include the financial transactions relating to all acquisitions, disposals and revaluations as well as the periodic depreciation.

Life Cycle Costing Software

Pinnacle records and maintains all costs which occur after an asset has been constructed or acquired, such as maintenance, operation and disposal (total cost of ownership), to become an important consideration in decision making. Over the life of the asset, all maintenance costs are captured and broken down by contract along with in-house costs for a further breakdown of labour and material costs. Full purchase information is recorded, including purchase order details and purchase price.

The system also automatically calculates the Mean Time between Failures – MTBF and Mean Time to Repair – MTTR for equipment assets with excessive downtime, allowing poorly performing assets to be further identified and targeted for special maintenance.

Contract Management Software Module

Additionally, an unlimited number of user-defined attributes can be specified for each contract to further help with the overall management and reporting functions. Any relevant document or other source of information can be attached to the contract record so that the most efficient access to information is simple.

For those fixed contracts such as cleaning, where payments are made for a defined quantity of works, the contracts module provides the ability to record an invoice directly against a contract. This feature also enables the costs to be automatically apportioned over multiple locations and multiple budget codes, either as a percentage or square metre basis.

The Contracts Module includes a specific function that caters for energy and other utility contracts. A contract can be defined for an energy provider and billing information entered directly from the billings accounts. This allows energy consumption over time to be graphed and future consumption forecast via a standard report.

The Contracts Report provides a detailed list of the contracts defined in the system. The Contracts report can also calculate and display the total expenditure costs for each contact.
Contract costs and variances.
The Usage Report is used to calculate accruals (forecasts) for contract costs, based on previous usage figures.
The Period Report provides a detailed list of contract costs for each supervisor in a given period.
The Accounts Report provides a list of details for contracts.
An Attribute Values report can be run for the following modules: Assets, Contract, Work Order and Property.

The maintenance software encompasses Job Requests. Work Order Management and Planned Maintenance Templates. Templates can cover planned or preventive maintenance for either property locations or maintainable assets, and template frequencies can be user-defined. Work Orders can have an unlimited number of tasks, and labour and material requirements can be specified on a task by task basis. All transactions and costs are automatically "posted" against ledger codes, asset property locations and contracts so that the maintenance costs for any budget code, asset, property location or contract are always available and up to date.

The maintenance software management module enables a work order to be initiated from a number of different modules. A user can locate the asset by its barcode or asset number utilising the "Find Asset" feature, within the asset software module, and then click on the "Raise WO" button. This will automatically open a work order in the Work Order module and populate it with the asset data.

The Maintenance Module includes comprehensive reports covering both the current maintenance backlog and proposed maintenance. These reports allow budgets, materials and labour to be calculated for maintenance.

We also include a fully integrated Scheduling Module that allows currently backlogged work to be scheduled, based on the levels of available labour resources. Resource balancing can also be performed within the Scheduling Module.

Maintenance Management Software and work order management software

Create maintenance work orders for any sort of work.
Create maintenance work orders from any number of sources.
Browse work orders in organised listings.
Filter browse listings to concentrate only on desired work orders.
Automatically allocate maintenance orders to annual work series.

Property Management Software Module

Property locations can be flagged as assets within the Assets module so that the full financial and life cycle costing information can be recorded and calculated for the location. The software allows for a maximum depth of seven levels. Each level in the hierarchy can be user- defined, including the level's name and required data format. Typical level definitions would be Site, Building, Floor, Room and Unit. A Browser displays the hierarchy in an easy to use graphic display. All property details are recorded in the Asset Software Register utilizing a number of critical standard data tables. This reduces data entry time while significantly increasing the accuracy and consistency of property information. In addition, all details of life cycle activities relating to property are provided in the system. Accountability can be managed down to staff levels if required, and all activities are fully auditable and secure.

The Property Management Software module gives you a fully documented history of each property including:

Location name and abbreviation.
Floor area (automatically "rolled up" to higher level).
Future planned maintenance.
Repair & service history.
Operating costs by area.
Property group.
Maintenance costs year to date and last year Maintenance cost per square metre.
Photographing and attaching images together with a property condition report.
Attachments such as floor plans, documents.
Complex property reports that can be intuitively created using query-by-example.
Comments.

Asset Management Software,request management software

Lease Management Software Module

The lease management software module gives you the following features:

Manage multiple leases
Manage rentable areas
General Expense forecasting
Schedule of monthly payments
Attach and manage documents
Diary of lease key dates
Include or ignore inactive leases
Equipment leasing
Percentage of revenue rent calculation
Forecasting of revenue rent calculation
Multiple sites for the same lease
Secure access

Job Request and help desk Software Module

The Job Request module can be used to record and track help desk issues. End users can report a fault by logging into our web based product and using the help request software module to record the details of the problem including screen shots of error messages, the steps taken to cause the fault etc. Alternatively they can call, e-mail or fax the help desk who's staff then log the fault into the job request module for further investigation. When this fault is submitted via the web it is directed to the help desk team who are able to contact the user with a solution or escalate it to second level support. This is done by generating a work order from the original request, this process transfers the key data from the users request to the work order saving the help desk team the need to retype the information. The work order then only needs to be assigned to the appropriate support team or staff member to transfer the responsibility of resolving the issue from the Help desk to the second level support group.

As the original request is analyzed, support staff are able to enter updates into the work order to allow all users including the original reporter of the fault to see how the fault is progressing along the resolution path. This reduces the number of phone calls required to keep all parties up to date with the current status of the fault. E-mails can also be generated to the original reporter, help desk or second level support. The content of the e-mail includes key pieces of information about the fault such as the reporters name and contact details, their location, a description of the fault and the current status of the issue. Software support staff can also record the amount of time they are spending on each reported fault and if they have the need to purchase any materials. The final solution can also be recorded and the database then becomes a resource for all support staff going forwards pooling the information about each fault and the solution. KPI help desk software reports can then be run to review the performance of support staff against the priority of the fault and analyze the total downtime as a result of the fault.

Another key aspect of this is assessing the impact of the fault and the underlying cause, whether it is equipment failure and it is determined that a specific model of equipment has a fault and is replaced or user error is the main actual issue and training for the user is required to best reduce the number of faults raised going forwards. As the time and materials will have been recorded against the help desk issue this data can be used to formulate a budget for the Help desk and Support staff. There is also the ability to recharge any of these costs to the reporters costs centre as this along with labour and materials charges are clearly identified against each help desk issue.

Schedule / Project Management Software Module

Maintenance planners are able to create project schedules for specific time frames, which allows the information regarding the project schedule, including comments and the application, to be recorded.

Any previously unscheduled work orders can then be assigned to the project schedule. Pinnacle will automatically calculate and display the total estimated material and labour relating to each schedule.

Once a schedule is released, all the attached work orders will be printed automatically, complete with a summary sheet. Pinnacle automatically finalises when all attached work orders have been completed. Resource balancing is also catered for. Pinnacle will also compare the hours assigned for each trade against a predefined number of hours and identify any shortfalls.

A structured review process is applied to each step of the project development, ensuring that potential errors are detected early in the cycle Sort and filter projects by many criteria including dates, status, creator, and budget amount and compare different project management teams and performance of workforce – powerful functionality for managers. Software logs and tracks issues, risks and actions. We also ensure that administration of separate projects can be monitored and controlled and the costs accumulated towards the ultimate value of the assets constructed.

It also allows maintenance expenditure to be grouped by project and with the Financial Module is able to create summarised financial data for uploading. Projects can be defined and linked to accounting or budget codes. As with all modules, Project Management supplies users with a highly stable and mature software product that is progressively being enhanced to meet changing requirements. The project management methodology is based on Process Mentor, a UML-based software engineering process for designing, building, integrating and implementing both simple and complex software using component-based techniques – the project process follows modern engineering techniques and covers: requirements modeling, iterative development, change management, testing, quality management and continuous improvement.

Stock Management Software And Inventory Management Software Modules

Manage and track all aspects of inventory assets, including maintenance, financial processing & stock control. Track stock allocations & movements.

Stock records can be created for all consumable stores. Stock is then available to the maintenance staff and attached to work orders. A complete stock control ledger is fully integrated to the Work Order process for managing all parts supply, logistics and costing implications. The Stock Management System provides for:

Stock Reports

Stock Catalogue Report
Inventory Report
Restricted Stock Catalogue Report
Reorder Report
Stock Summary Report
Write Offs/Transfer Report
Economic Order Quantity Report
Stock Issues Report
Receivables Report
Requisitions by Stock Item Report
Outstanding Requisitions Report
Dues in Report
Dues Out Report
Product Supplied Report
Stock Locations Report
Categories Report
Cost Centres Report
Issue/Order Units Report

Fleet Management Software Module

Fleet Management is a major part of everyone's business, whether it be managing large expensive capital items or small low cost items, all having been purchased at a cost to the company

Using the fleet management software module will ensure the quantity of an item in store is easily accessed while the number of each item out in the field is also readily available. The goal being to reduce the number of unused items sitting on warehouse shelves and managing satellite stores by sharing assets between store locations rather than having to order more items.

Track parts & other equipment.
Keep track of maintenance operation with work orders.
Monitor parts for individual jobs.
predict spare parts & where each part is located.
Monitor costs & maintenance.
Reduce downtime & costly repairs.
Extend useful fleet asset life.
Improve fleet efficiency.

Energy Management Software

Pinnacle Energy Management Software is used by facilities managers to monitor and manage energy use. Consultants and building engineers use the software to advise them.

Where are you wasting your energy.
When are you wasting your energy.
How much energy are you wasting.
Use this information to reduce consumption.
Manage different supplier's bill content.
Identify supply types that are green energy.
Report on amount and cost of green energy and regular energy.
Monitor consumption and cost according to different tariffs.
Record details of any power returned to the grid.
Reports can be detailed or simple, graphical or numerical.
No need to make changes to accounting system.
Secure access.
Track and manage carbon footprint.

Dashboard Module

The Dashboard module allows you to view complex management data with simple to read graphics. Reports can also be modified for differing needs. The individual users can set their own dashboard content, and modify at will. You can also add more defined views very simply so that the analytical power is very responsive.

Reporting

Each Pinnacle module comes complete with all the reporting that you could need. In total there are over 100 different reports that you can run to report on almost any data that is stored in the database. The reports are generated in Pinnacle then have the capability to be exported to common formats such as csv, pdf, xls.