Incident Management Software

Simplify your incident management and reporting with Pinnacle's all-in-one solution.

Incident Management Software

Pinnacle Software's Incident Management module offers a streamlined, efficient way to handle workplace incidents from start to finish. With its intuitive dashboard, you can easily log incident details, attach relevant documents, and track the progress of each incident. The software ensures that every step, from investigation to sign-off, is meticulously recorded, giving you full visibility into the incident's lifecycle. Whether you're managing open requests or reviewing completed work, Pinnacle Software provides a comprehensive, centralised solution to ensure accountability, safety, and continuous improvement within your organisation.

Why Choose Pinnacle for Incident Management?

  • Save Time: Simplify your incident reporting and tracking with centralised platform. No more searching through paper trails or multiple systems—everything you need to manage incidents is in one place.
  • Increase Efficiency: With automated tracking and progress updates, Pinnacle Software keeps your team focused on what matters most. From logging incident details to tracking investigation progress, it ensures smooth workflows and timely actions.
  • Enhance Accountability: Transparent, real-time data on incident status, sign-off dates, and investigation details ensures every step is documented. Pinnacle helps your team maintain control and accountability through every stage of the incident management process.
  • Improve Safety: By providing a clear overview of all incidents and their resolutions, Pinnacle Software helps identify trends, improve safety practices, and reduce future risks, creating a safer, more compliant work environment.
Asset Management Software,request management software
Effortless Incident Reporting

Streamline your process with quick, accurate incident logging and real-time updates.

work order management software

Centralised Incident Management

Store and access all incident details in one place, including injury descriptions, investigation information, and associated documents. Keep everything organised for accurate reporting and easy retrieval.

maintenance management software

Streamlined Incident Reporting

Quickly log incidents and attach relevant documents using a user-friendly interface. Capture all critical details, from injury specifics to witness statements, ensuring thorough and accurate records.

cmms software

Investigation Tracking and Accountability

Record investigation details such as start dates, team leads, and witnesses. This feature ensures accountability, with every action and outcome documented for future reference.

help desk reactive maintenance software

Real-Time Incident Monitoring

Track the status of every incident with live updates. Monitor whether incidents are in progress, signed off, or completed, ensuring swift resolution and clear visibility of active cases.

cmms software

Dashboard Insights

Access a comprehensive dashboard to view all incidents, including open requests and completed tasks. Visualise trends and key performance metrics to make informed, data-driven decisions.

Collect Feedback

Location-Based Safety Management

Record and track the location of each incident for swift action and risk management. Identify patterns and high-risk areas, improving overall workplace safety and incident prevention.

Our Clients

Manage All Your Facilities & Assets

Our CMMS is suitable for any facility – large or small. From aged care, convention centres, facilities companies, hospitals, manufacturing plants, schools, NDIS, mining, stadiums and government facilities. We are an all-in-one solution for maintenance management and facilities management software.

Link your business-critical systems

Automate data flow between systems with API and Systems Integration. Pinnacle Software seamlessly integrates with a wide array of solutions, including Business Central, MYOB, Xero, Quickbooks, SAP and ERPs. We offer customised integrations and bespoke reporting to meet your requirements.

SAP Integration
XERO
Azure Integration
Salesforce
MYOB Integration
Micrososoft - Dynamics 365 Business Central