Child Care Centres
Can't find the answer you're looking for? We've shared some of our most Frequently asked question to help you out.
Pinnacle Software is an end-to-end maintenance, asset, and compliance management system designed to help Child Care Centres manage facilities, rooms, equipment, work requests, inspections, incidents, safety checks, suppliers, contractors, and fleet operations — all from a single cloud platform.
Pinnacle includes a full maintenance management module covering work requests, work orders, preventive maintenance, safety equipment servicing, playground inspections, contractor coordination, and automated reminders to ensure centre facilities remain safe, compliant, and well-maintained.
Yes. Pinnacle offers a QR Code Work Request Portal that allows educators and staff to scan a QR code placed in a room, playground, kitchen, or service area to submit a maintenance request instantly. The system automatically links it to the correct location or asset.
Yes. Educators and centre managers can log in to submit, track, and prioritise maintenance or safety issues, upload photos, and monitor progress from any device.
Yes. Pinnacle provides an easy-to-use public form that staff can use to report maintenance issues without logging in. Requests can be automatically routed to the appropriate centre or manager.
Work orders can be automatically generated from work requests. Pinnacle handles contractor assignment, scheduling, cost tracking, compliance checks, photo uploads, completion notes, and invoice submission — providing a full audit trail.
Yes. Pinnacle supports preventive maintenance schedules for essential items, including playground equipment, fire systems, HVAC units, kitchen appliances, cleaning systems, safety checks, and compliance-required inspections. Automated reminders ensure nothing is missed.
Yes. Pinnacle includes Incident Management, which allows staff to record hazards, safety concerns, near misses, facility-related incidents, corrective actions, and follow-ups — supporting a safer learning environment.
Yes. Pinnacle provides a complete Supplier & Contractor Management module for onboarding, tracking insurance, compliance records, Working With Children documentation, credential expiry alerts, and assigning work orders to approved service providers.
Yes. For centres that operate vehicles (e.g., excursion buses), Pinnacle's Fleet Management module tracks servicing, registrations, odometer readings, repairs, fuel costs, inspections, and pre-start checks.
Yes. Pinnacle is securely hosted in Australia. Licences are concurrent, allowing multiple users to access the system under a shared licence model rather than requiring individual accounts for each educator or staff member.
Yes. The Pinnacle Mobile App allows educators, maintenance staff, and managers to access work orders, view asset details, complete inspections, upload photos, and scan QR codes directly from the field.
Yes. Pinnacle integrates with MYOB, Xero, SAP, Oracle, CRM systems, and contractor platforms to streamline financials, purchasing, and vendor management.
Yes. Pinnacle offers full implementation support, including system configuration, data import, workflow setup, UAT guidance, training sessions, and go-live assistance tailored for Child Care and Early Learning environments.
We provide admin and staff training, mobile app training, documentation, a knowledge base, and ongoing helpdesk support after go-live to ensure successful adoption.
Pinnacle tracks inspections, safety audits, asset compliance, contractor qualification records, incident logs, playground safety checks, cleaning schedules, and maintenance obligations — helping centres meet regulatory and accreditation requirements.
Yes. Automated reminders, real-time dashboards, contractor assignment workflows, and maintenance scheduling ensure that issues are resolved quickly, improving safety and operational efficiency.
Yes. Contractors can upload work order documentation, before/after photos, compliance certificates, safety documents, and invoices directly through the Contractor Portal, ensuring transparency and faster processing.
Yes. Contractors can add all required job information — including notes, photos, reports, checklists, and safety confirmations — giving Child Care Centres a complete digital record of each task.
Yes. Contractors can upload insurance, licences, Working With Children checks, and other compliance documents to the portal. Pinnacle automatically tracks expiry dates and sends renewal reminders, ensuring centres use only compliant providers.
Our Clients
Manage All Your Facilities & Assets
Our CMMS is suitable for any facility – large or small. From aged care, convention centres, facilities companies, hospitals, manufacturing plants, schools, NDIS, mining, stadiums and government facilities. We are an all-in-one solution for maintenance management and facilities management software.
Link your business-critical systems
Automate data flow between systems with API and Systems Integration. Pinnacle Software seamlessly integrates with a wide array of solutions, including Business Central, MYOB, Xero, Quickbooks, SAP and ERPs. We offer customised integrations and bespoke reporting to meet your requirements.
