Mobile App FAQs
Welcome to the Pinnacle Mobile App FAQ page. Find answers to common questions about using the Pinnacle mobile app, including work orders, inspections, asset management, offline access, barcode and QR code scanning, notifications, reporting, and integrations. If you need further assistance, our support team is always happy to help.
If you need help with anything not listed here, our support team is always happy to assist.
Yes. The mobile app allows maintenance teams to access work orders, inspections, asset information, and maintenance tasks from smartphones and tablets.
Mobile access enables technicians to view work orders, update tasks, access asset records, complete inspections, and capture photos directly from the field. This reduces paperwork, speeds up response times, improves communication, and increases productivity.
Technicians can view assigned work orders, update job status, record labour and materials, add comments, capture photos, and complete maintenance activities in real time.
Yes. Staff can submit maintenance requests directly from their mobile device, allowing issues to be reported and addressed promptly.
Yes. The mobile app provides access to asset records, maintenance history, manuals, warranties, and related documentation, enabling faster diagnosis and resolution of issues.
Yes. Users can attach photos to work orders, inspections, audits, and maintenance records, creating a complete digital history of maintenance activities.
Yes. Maintenance teams can complete inspections, audits, and compliance checklists directly from their mobile device, including comments and photographic evidence.
Yes. The system delivers real-time access to maintenance activities, work order updates, notifications, and asset information, helping teams stay informed and responsive.
Yes. Staff can scan asset QR codes to instantly access asset records, maintenance history, inspections, and upcoming maintenance schedules.
Yes. The mobile app supports both Android and iOS devices, allowing maintenance teams to work efficiently from their preferred mobile device.
Yes. Training and support are available to help maintenance teams and facility staff maximise the benefits of the mobile app and maintenance management system.
Our Clients
Manage All Your Facilities & Assets
Our CMMS is suitable for any facility – large or small. From aged care, convention centres, facilities companies, hospitals, manufacturing plants, schools, NDIS, mining, stadiums and government facilities. We are an all-in-one solution for maintenance management and facilities management software.
Link your business-critical systems
Automate data flow between systems with API and Systems Integration. Pinnacle Software seamlessly integrates with a wide array of solutions, including Business Central, MYOB, Xero, Quickbooks, SAP and ERPs. We offer customised integrations and bespoke reporting to meet your requirements.
