Maintenance Management System – CMMS

Preventive and Reactive Maintenance Management

Simple, Powerful Maintenance Management Software

Pinnacle is a modern, easy-to-use CMMS designed to streamline maintenance operations across sites, teams, and contractors. Whether you're managing facilities, assets, or compliance, Pinnacle gives you the tools to stay ahead of issues, reduce downtime, and improve productivity.

From reactive work orders to preventive maintenance and compliance forms, Pinnacle centralises everything in one platform—accessible anywhere, anytime.

More than a CMMS. Pinnacle is your trusted local partner in smarter maintenance—empowering you to plan, track, and optimise operations with ease and confidence.

Proudly Australian-owned and supported in Brisbane.

Core Features Pinnacle CMMS

Job Requests: Easily submit, track, and prioritise jobs
Work Orders: Manage planned and reactive tasks with integrated scheduling
Preventive Maintenance: Automate recurring tasks by asset or location
Maintenance Logs: Complete history for audits and compliance
Labour and Parts Tracking
Multi-site Management
Job Safety Analysis (JSA), Take 5 forms, and equipment pre-start checklists
Site Inspections, Audits, and Condition Assessments
Insurance and Supplier Compliance Management
Supplier and Contract Management
Contractor Inductions
Comprehensive Reports and Dashboards
KPI monitoring

All Your Maintenance Information in One Place

Scalable Maintenance and Asset Management solution for organisations looking to improve all aspects of Maintenance operation

Digital Work Orders

Create unlimited-task work orders with detailed labour and material tracking. Costs are automatically linked to budgets, assets, and contracts. Share photos and comments for clear communication and timely maintenance. Our system streamlines repair task management to boost operational efficiency.

Preventive Maintenance

Minimise asset downtime and control costs with an adaptable preventive maintenance system. Create scheduled work orders that auto-generate based on dates, times, alarms, or meter readings. Easily manage asset inspections, equipment servicing, and safety audits—ensuring critical dates, deadlines, and costs are always visible and under control.

Help Desk & Reactive Maintenance

The Work Request Portal simplifies reactive maintenance by quickly capturing requests, prioritising tasks, and flagging unresolved issues for fast resolution. Staff and occupants can log jobs, report breakdowns, and request services anytime through the online self-service portal — with full visibility from submission to completion.

Dashboard, Reports & KPIs

Turn frontline data into cost-saving insights with dashboards and reports on asset health, PM compliance, maintenance costs, and more. Monitor maintenance backlogs, budgets, and materials for smarter planning. Identify problematic assets early to prevent issues. Use KPIs like labour hours, PM compliance, and on-time completions to optimise scheduling and drive continuous improvement.

Inspections & Audits

Schedule and track inspections effortlessly with easy checklists and real-time reporting. Ensure compliance, identify risks early, and maintain asset integrity by managing inspections and audits in one integrated system. Capture findings on-site, assign corrective actions, and monitor progress until completion.

Mobile Solutions

Boost efficiency and service with tablet and smartphone access. Maintenance teams can view and update work orders, requests, inspections, and more—anytime, anywhere. Real-time updates keep field and office teams aligned, enabling faster responses and seamless coordination. Perfect for on-the-go mobile teams.

Our Clients

Manage All Your Facilities & Assets

Our CMMS is suitable for any facility – large or small. From aged care, convention centres, facilities companies, hospitals, manufacturing plants, schools, NDIS, mining, stadiums and government facilities. We are an all-in-one solution for maintenance management and facilities management software.

Link your business-critical systems

Automate data flow between systems with API and Systems Integration. Pinnacle Software seamlessly integrates with a wide array of solutions, including Business Central, MYOB, Xero, Quickbooks, SAP and ERPs. We offer customised integrations and bespoke reporting to meet your requirements.